Personal information protection policy​

Privacy policy

Kurobe View Hotel (hereinafter referred to as the “Company”) complies with laws and other regulations regarding the protection of personal information. Personal information collected by our company is information that can identify a specific individual, such as the individual’s name, date of birth, and address (including information that can easily be compared with other information to identify a specific individual). . ​

About collection of personal information

Our company may collect personal information in the following cases.
  • Customer inquiries
  • Information on new services and new businesses
  • Recruitment, etc.

Purpose of use of personal information

The personal information we receive from our customers will be used to the extent necessary for the following purposes.
  • To provide information on new services and new businesses
  • To contact customers by mail, telephone, email, etc.
  • To respond to inquiries from customers
  • To store as legal records and materials.
  • To conduct analysis to improve products and services
  • To provide services tailored to customers

Regarding disclosure of personal information to third parties

As a general rule, customer personal data acquired by our company will not be disclosed to any third party except in the following cases.
  • When the customer agrees after specifying the disclosure recipient and the content of the information to be disclosed.
  • In accordance with the provisions of laws and regulations

Regarding management and protection of personal information

We will appropriately manage the personal information we collect from customers and strive to prevent loss, destruction, falsification, unauthorized access, leakage, etc.

Regarding disclosure, correction, and deletion of personal information

We strive to manage personal information as accurately and up-to-date as possible. If you wish to disclose or delete your personal information, please contact us using the contact information below. In order to prevent leakage of personal information to third parties, we will respond only if we can confirm that the request is made by the customer.

Regarding revision of personal information protection policy

We will review and revise our privacy policy (personal information protection policy) as appropriate. The revised privacy policy will be promptly posted on our website.

About the inquiry desk

For inquiries regarding our privacy policy, please contact the person in charge below. Kurobe View Hotel 〒398-0001 2891-2 Hiraomachi Onsenkyo, Omachi City, Nagano Prefecture Tel:0261-22-3531